A Smart Import (by definition) is an import mechanism that is matching objects between a system (e.g. SAP) and Fewzion with proactive issue detection and resolution.
The Work Schedule Rules Smart Import provides an automatic and customizable object matching by the Integration screens for work schedule rule information from the Source system (e.g. SAP).
This guide introduces to administrators how to manage the Work Schedule Rules Smart Import (e.g. mappings) easily in Fewzion.
Step-By-Step Guide
This guide provides instructions on:
Editing the Planned Tasks Smart Import
1. Click on the Manage icon
2. Click on the List button in the Integrations section
3. Click on the name of the Smart Import
Fill in the Smart Import details
The Integration details are displayed on the Details tab
Fill in the Source details
Edit the connection details on the Source tab
Check the applied Lookups
Lookups match field values (e.g. DM) from the Source system (e.g. SAP) to the existing field values (e.g. Diesel Maintenance) in Fewzion. The Lookup categories (e.g. Processes) are available via the Lookups tab.
Check the applied Mappings
Mappings match fields (e.g. WorkOrder) from the Source system (e.g. SAP) to the existing fields (e.g. WorkOrder) in Fewzion. Mappings are displayed on the Mappings tab
Ignore Script
The script is displayed on the Script tab
Check the Logs
The integration logs are displayed on the Logs tab
Managing Lookups
Lookup are matching Source values to Fewzion values
Adding a Lookup
1. Click on the Manage icon
2. Click on the List button in the Integrations section
3. Click on the name of the Smart Import
4. Click on the Lookups tab
5. Click Add
6. Click on the row to add Source value
7. Enter the Source value and click on the row to add Fewzion value
8. Enter the Fewzion value
9. Save changes
Editing a Lookup
Changing the Source value
1. Click on the Manage icon
2. Click on the List button in the Integrations section
3. Click on the name of the Smart Import
4. Click on the Lookups tab
5. Click on the Source value
6. Change the value
7. Save changes
Changing the Fewzion value
1. Click on the Manage icon
2. Click on the List button in the Integrations section
3. Click on the name of the Smart Import
4. Click on the Lookups tab
5. Click on the Source value
6. Change the value
7. Save changes
Deleting a Lookup
1. Click on the Manage icon
2. Click on the List button in the Integrations section
3. Click on the name of the Smart Import
4. Click on the Lookups tab
5. Click on the Rubbish Bin
6. Confirm deletion
7. Save changes
Most common error logs and how to fix them
An error log describes an event that causes data failure during the import. Error logs need to be investigated and fixed
The most common types of error logs are:
- Duplicate records for a Work Schedule Rule in Fewzion
- Unable to find a match for a Work Schedule Rule
- Invalid pattern for a Work Schedule Rule
Duplicated record for a Work Schedule Rules in Fewzion
Example: "Multiple Fewzion WSRs in Fewzion data for: S7A00006"
Explanation: More than one Work Schedule Rule exists with the same Id (S7A00006) in Fewzion
Possible Cause: The Work Schedule Rule appears more then once in the Source system
Solution: Contact the Administrators of the Source system and provide the details of the Work Schedule Rule so they can delete the duplicated record(s) from the Source system
Unable to find a match for a Work Schedule Rule
Example: "S7A00006 was not found by exact match."
Explanation: The Work Schedule Rule (S7A00006) was not found in Fewzion by a lookup
Possible Cause 1: The Work Schedule Rule (S7A00006) does not have a lookup that would match this Source value to the relevant Fewzion value
Solution: Add a lookup for the S7A00006 Work Schedule Rule (see more information in the Adding a Lookup section)
Possible Cause 2: The Work Schedule Rule (S7A00006) has a lookup that does not matched to an existing Work Schedule Rule (To column is empty) in Fewzion.
Solution: Select an existing Work Schedule Rule in Fewzion (for more information see the To change the Fewzion value section)
Possible Cause 3: A lookup exists but the From column (Source value) has a typo in its text so the lookup can’t match the Source value to the relevant Fewzion value
Solution: Contact the Administrators of the Source system to get the correct name of the Work Schedule Rule, correct it in the Lookup table and ask them to check the name of the Work Schedule Rule in the Source system (for typos) to avoid further errors
Invalid pattern for a Work Schedule Rule
Example: "Source rows contains a WSR: 'S7A00006' that has a pattern length of 21 and yet only 11 rows. WSR is not created."
Explanation: The Work Schedule Rule has an invalid pattern by missing data (e.g. days) in the Source system
Possible Cause: The number of days returned from the View (that is created in the Source) does not match the pattern length of the Work Schedule Rule
Solution: Contact the Administrators of the Source system and ask them to check and fix the Work Schedule Rule details (e.g. Day Number, Shift, Pattern Length) in the Source system
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