What is the difference between 0 and N/A when I enter Actuals? Alex Retzlaff September 08, 2015 00:38 Updated Follow 0 represents zero for a KPI that is not started. N/A is used for KPIs that don’t need an Actual, this means the listed KPI is not applicable to the particular shift as a result of bad planning. Related articles How will Fewzion be updated? Comments 0 comments Please sign in to leave a comment.